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Copyright © 1981- Neo-Life.com (Lar Matré)
All rights are reserved.

Lar Matré has been an Authorized Distributor of GNLD products since 1981.
Neo-Life.com is owned and operated by Lar Matré, GNLD Sr. Manager

Service Area

Product Purchase/Shipment: the 50 United States only.
Distributor Applications: any country, worldwide (with a GNLD presence).

Sales Tax

No charge: Neo-Life pays your state’s sales tax.

Shipping

Shipping is FREE on orders of $190 and above
Standard shipping is just $6 per order plus 5% of the total.

Payment

We accept VISA, MasterCard, AMEX, Discover, PayPal and eChecks.
Payments are processed through PayPal — NO MEMBERSHIP REQUIRED.

NOTE: we can only ship to US confirmed addresses — the address on your credit card statement or another pre-authorized shipping address.

Returns

Due to the fact that the majority of our products are consumable, we can only accept returns on unopened items, within 30-days of purchase.

On non-food items, please confirm you received the correct item before tearing open the package. Candidly, virtually the only item ever returned for replacement are the water filters, because the wrong one was ordered. Please read the information on your water filter housing before placing your order.

ALL returns need an authorization, and that authorization request needs to be sent here.

We retain the right to add up to a 15% surcharge to returns, though that is very uncommon. Returning a filter for the correct one, as an example, rarely gets a 5% return fee (which is why you don’t want to tear the packaging open before confirming you received the correct one). Return shipping charges are the buyers’ responsibility, unless the error was on our end, and then we will cover all shipping.

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